As you have installed the latest drivers from the manufacturer website, you may try to run the Hardware and device troubleshooter and check if it helps.
I left the company before they ever got a vacuum, so I don't know any of the instructions for safely vacuuming around printer heads, optical sensors or optical scanners, but I do know that blowing does have a very serious risk. I understand that Epson v500 scanner is not working on Windows 10. This experience was so disastrous that even the manager decided to give up using the air compressor to clean printers and instead spend a large amount of money to buy a professional toner vacuum, which is what professional printer/copier repair techs use. Removing a piece of paper would have been easy, but since the obstruction was dust on the eye, the tech had to COMPLETELY disassemble the entire printer (without disassembly instructions), clean the eye, then reassemble the whole machine (again without instructions!) It took the experienced printer repair tech over a full day of work to clean up that whole mess. If the eye stayed obstructed, the printer assumed there was a paper jam, displayed an "Paper Jam" error code and refused to work again until the paper jam was cleared. Most places inside the printer were not effected, but unbeknownst to the person cleaning the very expensive printer, there was an optical sensor hidden deep inside the printer whose job it was to sense if a piece of paper had cleared the paper path or not-if the eye could not see anything, the printer assumed there was a piece of paper blocking it's vision. I worked for a computer repair company and they learned this the hard way when trying to clean excess dust & toner out of a printer: they were using compressed air to blow the dust & toner out of the inside, and a lot of the dust did get blown out, but a large amount of it was blown deep into every tiny nook and cranny inside the printer. The one thing I would suggest is that blowing into any kind of printer or scanner with compressed air or anything else risks blowing dust onto sensitive areas, such as the scanner's optical lenses where you cannot see the dust and cannot easily reach to clean it. Scan up to 6400 dpi 4 line Matrix CCD 4 x scan buttons including scan to PDF and email Scan a range of sizes including 35 mm film strips, slides and medium format film on the built-in TPU 3.4 DMax optical density Built in dust and scratch removal with DIGITAL ICE This Product Includes: Adobe Photoshop Elements 4 for PC, or Adobe Photoshop Elements 3.0 for MacReadyScan LED Technology for low power consumption and instant scanning.Interface: USB 2.0 Hi-Speed/USB 1.Hi! Thank you very much for these directions. It features the innovative Epson ReadyScan LED Technology for low power consumption and instant scanning.Epson Perfection V500 Flatbed Scanner. Scan photos and film quickly and easily with this advanced, intuitive to use photo scanner.
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